| 1. |
What kind of products that Annabella manufacture?
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| a. |
Outdoor Furniture: Chairs, Benches, Extension Table, Fixed Tables, Lawn Swings Benches, Bar Furniture, Outdoor Umbrella, Sun Bed, Deck Chair, Trolley, and Accessories. |
| b. |
Indoor Furniture: Antique Reproduction, Minimalist, Classics, Hydraulic Chairs, Rattan, Banana Leaves and Waterhycinth Furniture. |
| c. |
Handicraft: Candle Holders, Pots, Vases, Pictures Frames, Woods, Stone & Ceramics Sculptures and Home Furnishing Accessories. |
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| 2. |
Could Annabella manufacturer costume made furniture design?
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Our company is able to manufacture the furniture according to the buyers' specification with competitive prices. |
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| 3. |
What kind of wood that Annabella used for furniture manufacturing process? |
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Teak and Mahogany wood. |
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| 4. |
Are the Annabella's products kild dried? |
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All our products are kiln dried in our own factory, to assure steady high quality products. Our quality controls inspect carefully the wood humidity during the manufacturing process. |
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| 5. |
What type of finishing products, handles and metal fittings use in Annabella's products?
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We utilize the high quality available products in the market to produce high standard products and to ensure our customer satisfaction. |
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| 6. |
Your price is FOB Semarang, what is FOB Semarang mean? |
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FOB (Free on Board) Semarang, Mean our price already including the packaging and delivery the product until Semarang port, mean while the container fee and the shipping fee from Semarang port Indonesia to the costumer address become the buyers responsible. |
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| 7. |
What is the minimum order? And how to order the furniture? |
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Our minimum order is a 20 foot container.
To order: |
| a. |
Please contact us with your order list and specification, or let us know your requirement and we will submit the quotation price; |
| b. |
After you happy with our quotation, we will send the proforma invoice (PI) via email or fax to you; |
| c. |
Then, you need to sign the PI and return the authorized PI together with bank deposit confirmation/Telegraphic Transfer receipt (Initial down payment 30% of the total order is required) to us via email or fax. |
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| 8. |
How many days to get the order completed? |
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The order will be ready to be shipped within 30 - 45 days after we received the document confirmation during summer season (March – August).
In the raining season (September – February) the order is ready to shipped within 45 - 60 days. |
